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Closing Date: Jun 7, 2023, 4:59:00 PM
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External Description - Classified Position
OBJECTIVES OF THE PROGRAMME
The purpose of this position is to deliver efficient and effective HR services which are aligned with WHO’s rules, regulations, policies and procedures in a client service and solutions-oriented manner.
The mission of the Division of Health Emergencies (WHE) is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.
The WHE Division brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.
Summary of Assigned Duties
Reporting to the Human Resources Officer, under the overall guidance of the Operations Manager, and within appropriate delegated authorities, the Human Resources Associate (HRA) provides human resources support services. The HRA is responsible to support the day-to-day HR operations of the Country Office. The HRA collaborates and consults with the Human Resources Officers at the country office and Regional Office on staffing requirements and the recruitment processes.
- Contract and entitlements management:
- Acts as the primary focal point and provides briefings and advice to staff and non-staff (consultants and interns) at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures.
- Briefs new and departing staff on on-boarding and separation processes and related entitlements to ensure smooth and timely implementation of associated actions.
- Acts as a focal point for staff and liaises closely with colleagues in the Global Service Center (GSC) on contractual and payroll matters.
- Acts as the primary focal point for queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM).
- Acts as the primary focal point for queries from leave administrators within the division on all matters related to leave and absence recording and management.
- HR monitoring, compliance, reporting and initiation:
- Monitors to ensure timely initiation of actions and compliance with WHO rules and regulations, of contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, WIGIs and maximum duration of contracts.
- Responsible for preparation of correspondence related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.) and initiates GSM transactions following consultation with the manager and HRBP.
- Monitors performance management compliance and liaises with managers to ensure timely completion of reports.
- Prepares regular HR reports and statistics as needed.
- Selection and Recruitment processes:
- Supports the responsible Officer(s) in the timely organization of activities and processes related to the recruitment of Fixed-term and Temporary Staff (all categories) to ensure the efficiency of the selection and recruitment processes
- Provides assistance to staff members and/or applicants under selection or under reassignment and ensures that support and accurate and complete information is provided in a timely manner.
- Liaises with the Global Service Centre to provide information and obtain clarification on specific staffing cases, particularly in relation to queries from candidates on entitlements and benefits, and during the on-boarding and separation processes.
- Maintains an updated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis.
- Liaises with different Clusters within WHO to share, search for information and proactively develop new useful contacts.
- Performs all other related duties as assigned.
- Outreach:
Assists the responsible officer in researching/identifying the best and most appropriate outreach activities relevant to the local market to target the talent and sourcing potential candidates through various channels, such as hosting or participating in career events/job fairs, online channels (social platforms, professional networks).
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary school or its equivalent.
Desirable: Training or higher education in the area of human resources/administration.
Experience
Essential: A minimum of 8 years of relevant experience in human resources and/or administrative positions, with progressive responsibility, of which a minimum of 3 years’ experience in support of at least 2 human resources functions mentioned above, with considerable exposure to recruitment processes.
Desirable: Experience working in WHO or another UN Agency, preferably in the area of Human Resources Management. Proven experience in the use of WHO's Global Management System (GSM) or another oracle- based Enterprise Resource Planning (ERP) system, SAP or other similar systems. Experience in supporting Emergency operations.
Skills
Demonstrated skills and knowledge in two or more specialized areas of Human Resources with the ability to produce and analyze data and recommend appropriate actions.
Sound knowledge in HR policy related to the administration of entitlements and benefits and employment conditions.
Ability to detect shortcomings and anomalies and recommend remedial actions in line with WHO’s Staff Regulations and Staff Rules and the eManual.
Sound judgment, integrity, respectful and exemplary behavior and service orientation.
Adherence to confidentiality, tact and diplomacy in dealing with others.
Good communication (written and oral) and excellent interpersonal skills.
Proven knowledge of the WHO or UN administrative rules, regulations and policies.
Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel. Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) based on Oracle, SAP or similar platforms, E-recruitment systems (such as Stellis/Taleo and/or other HR related databases.)
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Producing results
Use of Language Skills
Essential: Expert knowledge of English.
Desirable: Knowledge of Ukrainian and Russian.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 22,648 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
For more information on the applicable salary scale for Ukraine: https://www.un.org/Depts/OHRM/salaries_allowances/salaries/ukraine.htm
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
For information on WHO's operations please visit: http://www.who.int.
WHO is committed to workforce diversity.
WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
Applications from women are particularly encouraged.
