Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Grade 7
Job Summary
The person manages the COD exception checks that did not automatically match and resolves these items on a daily basis. The COD group works collaboratively to ensure that all COD tasks (Incoming/Outgoing Mail, Mail Preparation, Sorting, Processing, COD Exceptions and Banking) are completed on time.
Responsibilities:
- Investigate 3 exception queues and resolve items daily.
- Communicate with customers for missing information and/or provide additional details on resolution.
- Investigate multiple UPS systems when necessary to resolve issues.
- Update and maintain Excel files.
Education and work experience:
- Professional in Finance and Accounting,
- Administration or related - preferred
- 6 months minimum in accounting experience - preferred
- Accounting Background - Preferred
- Proficient in Microsoft Office Word and Excel
- Communication in English (70%). A2-B1
Skills:
- Attention to details.
- Assertive communication.
- Problem resolution.
- Adaptability.
Work modality:
- 6:00 a.m. – 4:00 p.m., Monday through Friday
- Hybrid: 2 months onsite, 4 months in home office
- First three months in the position you work face-to-face
- There are some factors that can influence the definition of times and spaces to work.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
