Position Summary: The Fast Food Outlet Cashier is responsible for processing customer orders, handling cash transactions, and providing excellent customer service. The cashier plays a vital role in ensuring efficient operations, accurate order taking, and maintaining a positive customer experience.
Key Responsibilities:
Customer Service:
- Greet customers in a friendly and welcoming manner.
- Assist customers in selecting menu items and provide information about special promotions or deals.
- Accurately and efficiently process customer orders, ensuring accuracy in taking food items, quantities, and any special requests.
- Handle customer inquiries, complaints, and concerns in a professional and courteous manner.
Order Processing and Cash Handling:
- Operate the cash register and POS system to process orders and cash transactions accurately.
- Receive payments from customers, count money, and provide correct change.
- Ensure the accuracy of cash drawer at the beginning and end of each shift.
- Process credit card transactions and follow proper procedures for card authorization.
Food Preparation and Serving:
- Coordinate with kitchen staff to ensure timely preparation and delivery of customer orders.
- Assemble food items accurately according to customer requests and quality standards.
- Package food orders for takeout and ensure they are complete and presented neatly.
- Serve food orders to customers at the counter or through drive-thru windows.
Cleanliness and Organization:
- Maintain cleanliness and tidiness at the cashier counter, including wiping surfaces, organizing condiments, and restocking supplies.
- Ensure work area and dining area are clean and presentable for customers.
- Follow food safety and hygiene standards, including proper handwashing and wearing appropriate gloves.
- Adhere to company policies and procedures regarding cleanliness, uniform, and personal hygiene.
Teamwork and Communication:
- Collaborate with the kitchen staff, managers, and fellow cashiers to ensure smooth operations and customer satisfaction.
- Communicate effectively with team members to relay customer orders, special requests, and changes.
- Work cooperatively with colleagues to handle busy periods and maintain a positive work environment.
Qualifications and Requirements:
- High school diploma or equivalent.
- Previous experience as a cashier or in customer service is preferred.
- Strong numerical and math skills for accurate order processing and cash handling.
- Excellent interpersonal and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and accuracy in taking orders and handling cash.
- Basic knowledge of food safety and hygiene practices.
- Ability to handle customer inquiries, complaints, and resolve issues calmly and professionally.
- Flexibility to work evenings, weekends, and holidays as required.
If interested please send your CV to recruiting01cc@gmail.com with the below details:
Name:
Profession:
Experience:
Salary expectation:
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Location:
Job Type: Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
