Cargo Reservations Agent [India]

 

We are pleased to announce an incredibly exciting opportunity to join our Cargo team in Chennai as Cargo Reservations Agent.

In this position, you will ensure the smooth operational flow of cargo through acceptance and management of bookings. You will monitor and record reservations and ensure all aspects of the bookings are properly recorded and submitted. You will also be required to coordination with cargo sales executives, QR space control, and local area Ground Services Agent (GSA).

Accountabilities

• Accept bookings for cargo sales and ensure they are properly fed into the cargo IT system.
• Liaise between sales team members an QR space Control to ensure each reservation is properly allocated
• Record updates on backlog\critical situations to avoid complaints from customers.
• Make booking with OAL\Trucking companies and make use of SPA contracts to ensure satisfactory service to offline destinations
• Co-ordinate between QAS, QR & Outstations on a shipment requiring special handling\attention to ensure smooth movement of cargo.
• Provide booking list to GHA within the agreed time frame.
• To load flight reservations in the system and coordinate space allocations in relation to reservations with QR Space Control

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

Qualifications - External

• A Trade or Vocational qualification.
• Advanced skill level in MS Office
• 1-2 years of job-related experience similar to the Cargo / Air Freight Industry and it's an advantage if you have prior exposure to Airline Sales
• Excellent command of written and spoken English and currently be legally eligible to live and work in India
• SHOULD BE AWARE OF THE LOCAL LANGUAGE - TAMIL

You must have the legal rights to live and work in India to be considered for this role.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

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