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Full-time • Prague
Seniority: Junior • Education: Education not important
Would you like to advance your career in a multicultural company in the center of Prague?
Are you fluent in English and another language?
Are you performance-oriented?
Then we have something for you!
We, Lentiamo, are an online distributor of prescription glasses, sunglasses and contact lenses in 17 countries across Europe. We’re currently looking for a reliable, skilled and communicative member to join our team for the position of Junior Market Manager for the online shops Lentiamo.co.uk and Lentiamo.ie.
In this interesting position, you’ll be responsible for our customer support. This job is made for you if you have the drive to make our customers happy by handling their concerns friendly and professionally. You will answer questions, complaints and returns from customers (by phone and email) and communicate with different departments of the company, especially with colleagues from other customer service teams.
We're all about creating an inclusive and supportive workplace. It makes us proud to say that 55% of Lentiamo employees have been with us for 10 years, and 47% have been with us for five years or more.
Our staff is young, friendly, helpful and dynamic. We look forward to welcoming you on board!
Take a look at what Lentiamo offers you:
an exciting job in a young, international team full of enthusiastic people
the opportunity to learn and practice foreign languages
varied and challenging tasks that involve customer support as well as online marketing
the chance to demonstrate your skills, share your opinion and put your ideas into practice
a secure job, stability and the environment of a well-established company
free language learning: we currently offer professional tuition in Czech and English
a modern office in the center of Prague with good public transport connections
extensive home office options
30 days off work
Here's what Lentiamo expects from you:
native English (Candidates with another European language on a fluent level will have top priority in the recruitment process)
eager to learn new things
attention to detail, good organizational skills, self-confidence
excellent communication skills, a customer-oriented approach, empathy
very good written and spoken language skills
strong computer and internet skills
These will be your tasks:
communication with customers (by e-mail and phone); handling questions, complaints and changes in orders
maintaining best possible ratings from customers on comparison and review websites
following social networks - Facebook & Instagram- and translating posts.
communication with other company departments (logistics, marketing, IT department, accounting and sales)
We are interested in your skills and your person, not in your qualifications!
Place of work: Španělská 770/2, Prague 2
Starting date: immediately
We look forward to receiving your application!
Job position benefits
