Key responsibilities:
· Design warehouse and logistics process, policies, procedures and compliances to maintain standards of safety, productivity in daily operations and high degree of controls
· Design and implement standardization of warehouse quality, hygiene, infrastructure, space optimisation , safey standards, surveillance. Documenting and reviewing best practices with industry and global benchmarks
· Drive process efficiencies and compliances through governances, implementation of quality tools such as lean, six sigma to enhance warehouse productivity
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· Design of warehouse trainings, guidelines, roles & responsibilities, people continuous assessments for warehouse agencies and internal stakeholders
· Drive analysis and methods for anticipating demand, building resilience and flexibility to changes in demand
· Define standard KPIs, SLAs, governance framework, checklists across vendors and internal stakeholders and ensure rigorous governances on these to maintain consistent scores
· Establish framework to root cause issues / lower KPI scores and come up with improvement plans, themes that can be deployed across locations
· Establish and drive the entire automation for warehousing and logistics processess . Selection/design, driving adoption, baselining results of industry tools.
· Roadmap for automating manual tasks, reconciliations, tools such as WMS, TMS
· Design of tools and processes for end-to-end serial number / lot number visibility for inventory, assets.
· Close engagement and coordination with cross functional teams across business, warehouse operations, technical teams to deliver the above results
Experience & Skills:
· 10 + years experience in driving warehouse operations, process transformations"
· Degree qualification in Operations, Supply Chain, Logistics / APICS certification
· Demonstrated 3PL / 4PL warehouse operations & transformation in a projects industry / environment
· Experience in VSM, 5S, Lean/Six Sigma, S&OP, business process restructuring
· SME for warehouse operations and optimisations including picking efficiency, cross dock, space optimisations , etc.
· Experience with WMS / TMS
· People leadership experience
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